Leandro Herrero

Only behavioural change is real change. This applies to individuals, organizations, business management, education and health. By repeating the mantra "we are resistant to change", we create a fantastic alibi to justify inertia and the pain of change or an expensive consulting programme. The fact is that we are NOT resistant to change because biologically and psychologically we ARE change. Behaviours create cultures, not the other way around. If you change behaviours you’ll get culture: organization, social groups, etc. Processes and systems are the easy part. The emphasis should be on behaviours.