- Leandro Herrero - https://leandroherrero.com -

If you need to parachute help, send builders, not problem solvers

Parachuting help is daily life in leadership of organizations. It may take the form of sending leaders from outside the division, or internal consultants, experts, or external consultants. Or combinations.

Sending the ones with the answers is relatively easy. Fires are extinguished, anxiety is back to normal levels and the collective sense of accomplishment rules the waves. Crisis over. Next. Until next time?

If you need to send someone, send a builder. The one who takes the opportunity to re-build something for the long term, to build capacity, to leave the scene not with a problem solved but with a root cause dealt with and fixed.

Builders are the heroes, solvers are the commodity.