List

Remarkable Event 1Leandro Herrero, a psychiatrist by background, spent many years in hands-on leadership positions in global companies before founding The Chalfont Project Ltd, a leading consulting group of organizational architects. He has pioneered Viral Change™, an unconventional and very successful way of creating large scale behavioral and cultural change. He leads the Viral Change ™ Global network of companies.

As a speaker, Leandro Herrero has won the highest recognition from many audiences, big and small, at public forums and in-house events. That includes the Gran Davos Award in a World Communication Forum. He has also presented at TEDx in London with great reception.

As an author, he has published several books on management of change and leadership. These include Viral Change, Homo Imitans, Disruptive Ideas, New Leaders Wanted and The Leader with Seven Faces.

As a consultant, he works with organizations of many sizes at different levels: from Board and top management and  leadership teams to staff in Business Units. His consulting work focuses on management of change, leadership, human collaboration, organizational branding and innovation. He has designed a suite of ‘Accelerators’ to speed up change, innovation and people alignment in organizations. These ‘Accelerators’ have an accreditation system.

 
 

  Daily Thoughts

August 28th, 2014

I am on leave for a little while

Dear member of the community: I am taking a break to have some personal time. I’ll be back soon. In […]

August 27th, 2014

More on the manager-leader balancing act

I’m on holiday for a few days. Re posting a piece than attracted interesting discussions within a group pf clients. […]

August 26th, 2014

We always have some sort of ‘strategy’. The question is which level, and, does it do what we intend?

I am still on holiday for a few more days I  was asked awhile ago to re-post this little frame […]

August 25th, 2014

Back to Employee Engagement. All the models in one summary, by popular demand

I am on holidays for a few days I am been asked by many to re- publish my six models […]

August 24th, 2014

Time to look at the organization sideways

I am on vacation for just  a few days. I am reviewing past Daily Thoughts and grouping them Take a […]

August 23rd, 2014

I reorganise, ergo sum

I’m taking a break for a short period. Here is an excerpt from my book Homo Imitans A reorganisation has […]

August 22nd, 2014

Choosing what to lose

  “We’ve lost money, we’ve lost nothing We’ve lost honour, we’ve lost a lot We’ve lost confidence, we’ve lost everything? […]

August 21st, 2014

The un-reachable workforce. What NGOs with remote operations teach us about organising work.

Many years ago, I learnt from the UNHCR, the UN refugee Agency based in Denmark, that, many global NGOs of […]

August 20th, 2014

Is this not happening in organizations all the time?

“It was autumn, and the Indians on the reservation asked their new chief if it was going to be a […]

August 19th, 2014

“I am a captain. We are on a collision course.” 2

This is a great history of focus, determination, appeal to progressive levels of authority and some other things. We leaders […]

August 18th, 2014

3 versions of speed

Andrew Grove, ex Intel This business about speed has its limits. Brains don’s speed up.  The exchange of ideas does […]

August 17th, 2014

‘Never try to teach a pig to sing; it wastes your time and it annoys the pig’

Robert Anson Heinlein (1907-1988), American science fiction writer, was famous for his quotes. This is one.  Many uses and interpretations […]

August 16th, 2014

Leadership cannot be unbundled

If you don’t live in Spain, chances are you may have missed the recent headline news about Mr Jordi Pujol, […]

August 15th, 2014

Taking stock: some Daily Thoughts stats and an announcement

There have been 147 Daily Thoughts published at 08:00 am, seven days a week. Email subscriptions have gone up consistently […]

August 14th, 2014

In friends (colleagues, pals, mates, buddies) I trust. Trust in organizations is horizontal. Our management systems are vertical. ‘Huston, we have a problem!’

Get yourself a copy of the Edelman Trust Barometer. The Edelman company produces an excellent annual report on trust (organizations, […]

August 13th, 2014

‘It’s about you, and between you (not us at the top, not the leadership team)’

In one of the multiple accounts of the 2008 Obama campaign, David Plouffe, then campaign manager, wrote in his book […]

August 12th, 2014

Yes I can (profile you). Lessons from political marketing to the running of organizations

Political campaigns a la 2008 and 2012 Obama ones, have well understood, and mastered the art of profiling. Hardly a […]

August 11th, 2014

Can anybody dispel the mystery for me, please? Who are ‘they’?

These are commonly found uses of the expression ‘they’ within organizations. They wont approve this They don’t get it They […]

August 10th, 2014

My last Employee Engagement model. (7/7): Activists on the payroll.

In this model, the employee (1) is an activist, (2) largely working peer-to-peer, and (3) progressing towards (if not arriving […]

August 9th, 2014

Employee Engagement as morally imperative. (6/7) A forgotten model?

Here is a ‘very novel’ concept. Employee Engagement is needed because… it’s good in and of itself. Because work enhances […]

August 8th, 2014

Employee Engagement Models continue (5/7): ‘The Investors metaphor’.

This is model 4 of the series.  The concept is simple. Imagine that you, as an employee, are in reality […]

August 7th, 2014

More on Employee Engagement (4/7): ‘The Cause’. Engagement with the company or within the company?

This is model 3 (but the 4th post, confusing!)  ‘The Cause’. Employees join forcers to work on a Cause: green […]

August 6th, 2014

Employee Engagement week ( and debunking) continues. (3/7): The Happy Cows model

This is model 2 in the pack of 6 that I have described. There is a book, or two, and […]

August 5th, 2014

Debunking the Myths of Employee Engagement (2/7): Giving employees a voice. So, now we have a choir. And then what?

Model 1 of my 6 is what I call, ‘Air time’. It translates into: ‘we recognise that employees’ views are […]

August 4th, 2014

Debunking the Myths of Employee Engagement: a land of Emperors with No Clothes. (1/7) The six models

A while ago I posted my views on Employee Engagement. Since this has become an industry in its own right, […]

August 3rd, 2014

Reclaiming a concept that has lost weight in the business organization: vocation

Vocation is often defined as ‘a strong feeling’ to do something, a job, a career, an occupation, to dedicate one’s […]

August 2nd, 2014

The battle for the 3S : Synthesis, Sense, and Simplicity

Let me share with you my 3S, where I suggest you put your money 1. Synthesis. My followers, readers, clients, […]

August 1st, 2014

Tribal brands that teach us a lesson

This is an anthropology report. We’ve found this tribe: the people all wear the same multi-coloured clothes. They paint their […]

July 31st, 2014

Using national cultural differences to explain everything, is a smokescreen for managerial incompetence.

When I see that the first port of use of managerial justification, particularly difficulties, is ‘cultural differences’, I smell a […]

July 30th, 2014

I’ll say it again: people are not resistant to change

Am I the only voice? ‘People are resistant to change’ is the silliest statement people can make.  I have written […]

July 29th, 2014

However…

Many years ago, I got into Decision Analysis at the hands of my good friend Larry Philips of the London […]

July 28th, 2014

Corporate needs a 60′s counter-culture revolution, and these are five trends that could deliver it.

The 60’s was a counter-culture time of rapid change, whether you liked or not, whether you have lived through it […]

July 27th, 2014

DADYC? (Do Acronyms Drive You Crazy?)

Management cultures, particularly Anglo Saxon, love acronyms. This is something new employees need to learn. If coming from another industry, […]

July 26th, 2014

‘Disruptive’: a word for all seasons, in need of a holiday.

Jill Lepore, author, staff writer at The New Yorker, and Harvard professor of American History has created a little storm, […]

July 25th, 2014

Independence is dead. Write your declaration of Inter-dependence

There was a time when writing a Declaration of Independence was the climax of an identity quest. This is a […]

July 24th, 2014

It’s official: the single, magic bullet, that characterises good leadership is to back off.

It should not surprise us that people are constantly looking for the magic bullet of leadership. What makes a good […]

July 23rd, 2014

Bottom-lining everything is simply silly. Tell the bottom-liners to calm down and speak properly.

The following line is taken from one of multiple leadership coaching service offerings that you can find in the web. […]

July 22nd, 2014

Is the creative working unit ‘the pair’? It would be worth experimenting

A forthcoming book by Joshua Wolf Shenk entitled ‘Powers of Two’ makes an interesting case for what the author calls […]

July 21st, 2014

Corporate Botox

My local DYI/Bricolage/Hardware story has a terrible service. But now, in the tradition started by Wall Mart (tradition now extinct) […]

July 20th, 2014

Your Branding Department is your entire workforce

Your workforce is your sales force, your PR department, your Reputation Management Group, your Brand Managers, your Advocacy Group. It […]

July 19th, 2014

Is ruthlessness a leadership strength?

In times of crisis people look up in search of leadership, and in the looking up, they expect decisiveness, resolution […]

July 18th, 2014

Rebels: they need a cause

There are always rebels and mavericks in organizations, nonconformists, contrarian and deviants. They may be tolerated, ignored, embraced or disregarded. […]

July 17th, 2014

Heroes on the payroll: the good news and the bad news

Some people have a hero within. They have this tremendous ability to mobilize energy, jump in when big issues present, […]

July 16th, 2014

Solutionism as a culture: proficiency in problem solving

I have become apprehensive about the use of the term ‘solutions driven’. I am a big culprit however. I have […]

July 15th, 2014

We buy an elephant and then we train the elephant to behave like a gazelle.

What would be wrong with buying gazelles in the first place? The answer I hear sometimes is, ‘Well, the market […]

July 14th, 2014

Leadership’s Splendid Expeditions

“The history of mankind might be described by a cynic as a series of splendid  expeditions towards the wrong goal […]

July 13th, 2014

‘To save everything, click here’, and its version inside the company

Ckicktivism is the term used to describe the type of pseudo-activism that consists in clicking the ‘Like’ button (Facebook mainly) […]

July 12th, 2014

Don’t start with an alignment obsession. Dissent is good, creative tension even better.

Let me share these scenarios. There are caricatures of common situations. R&D wants to create a product that works. Marketing […]

July 11th, 2014

Why e-mail is a Class A drug for the mind

The addictive properties of email (as we normally use it) can be explained by the laws of behaviour. Shall we […]

July 10th, 2014

Dear Business Development candidate: tell me about things that you have developed in life

If you have a behaviour/value system and you want to recruit people in a way that this value system is […]

July 9th, 2014

The company on a treadmill: devise routine Stress Tests

Banks have had stress tests (imposed) to see how they would cope with difficult market conditions. For example, in the […]

July 8th, 2014

‘It depends’: when ethics, leadership, and values become flexible and adaptable

‘As a partner in the communities in which we operate, we believe the company has a responsibility to conduct itself […]

July 7th, 2014

Collective Leadership: Two Acid Tests.

I call Collective Leadership that state in the evolution of management teams or leadership teams when the power of the […]

July 6th, 2014

Trust is like pregnancy. You can’t have a bit of it

Statements such as ‘I don’t trust him too much’, in reality, mean I don’t trust him at all. The ‘too […]

July 5th, 2014

Cultures are not created by training. Barclays is missing the point.

A piece in The Guardian announces that Barclays is going to send 2100 Compliance Staff to the Judge Business School […]

July 4th, 2014

Full of Embassies: The company is not an Internal Diplomatic Service

People in organizations spend a lot of time representing somebody else or something else. It feels sometimes that the company […]

July 3rd, 2014

Top Influencers 2, Top Leadership 1 (Hierarchical power in the organization is half of the ‘peer-to-peer’ power)

Let me share a piece of our own research that has just come up from the oven. In a 1200 […]

July 2nd, 2014

For every empowering leader, there must be followers who want to be empowered

In all these years of organizational consulting, I have found leaders who don’t empower their people, but, I have found […]

July 1st, 2014

The death of the charismatic leadership has been grossly exaggerated

As Mark Twain said of himself, ‘The death of the charismatic leader has been grossly exaggerated’. The problem is that […]

June 30th, 2014

The self-management train has left the station. The journey is very bumpy. Arrivals TBD. Watch out for updates

The historical existence of several layers of management in any organization may be related to its size. In a command […]

June 29th, 2014

When the only thing you have is a hammer

‘When the only thing you have is a hammer, everything looks like a nail’ If you have a predetermined view […]

June 28th, 2014

Faster horses

Henry Ford said, “If I had asked people what they wanted, they would have said faster horses.” ‘Faster horses strategies’ […]

June 27th, 2014

Maximising, optimising, satisficing

These three things are different. They represent three forms of decision making, but I suggest they also represent three different […]

June 26th, 2014

Make your trade off(s) transparent

In my experience, people can understand budget cuts, but there are several types of acceptance, leading to several levels of […]

June 25th, 2014

To learn how to create a culture of customer focus, use one.

Disclaimer: I don’t have shares in the company, or discounts, or commissions! No place I know can match Chateauform  (http://chateauform.com) […]

June 24th, 2014

The three ‘magic’ words: transparency, clarity and fairness

These three organizational ‘magic words’ manage to get mixed up a lot. It’s hard to believe because they are so […]

June 23rd, 2014

So, what do you do Joe?

Spot the differences at the dinner party or barbeque. So, what do you do Joe?. [You must start with ‘so’ […]

June 22nd, 2014

Trust is tribal, it’s ‘people like me’, it’s horizontal

Consistently over years, the Edelman’s Trust Barometer keeps telling us that the greatest source of trust inside the organization belongs […]

June 21st, 2014

When management is overweight, leadership may be starving

I must confess I have never been 100% comfortable with the traditional distinction by Warren Bennis between leaders and managers […]

June 20th, 2014

Not even wrong

Consistently attributed to physicist Wolfgang Pauli, who had no time for sloppy thinking, ‘not even wrong’ has become a category […]

June 19th, 2014

‘When the sea was calm, all boats alike; showed mastership in floating’

This is scene one of ‘The Tragedy of Coriolanus’ by William Shakespeare. It says a lot to us. It’s easy […]

June 18th, 2014

In need of Netflix irrational logic

The American version of the British ‘House of Cards’ (book, then TV series), is a fine piece of art. Kevin  […]

June 17th, 2014

Gene and Tony are coming next week

If you work in a corporation with headquarters and affiliates, or scattered in may places, or with international sites, you […]

June 16th, 2014

Let’s elevate the confusion to a higher level

There are times when you get stuck in arguments.  Discussions seem to go nowhere. You are running in circles and […]

June 15th, 2014

Could the ‘global teenager’ teach us about ‘global leadership’?

Today, there are more similarities between a teenager in Shanghai and a teenager in Rome, or Singapore and Madrid, or […]

June 14th, 2014

Purpose is the new Black (and Solidarity is a building block)

A combination of wisdom, moral compass and social doctrine from the Catholic Church, scattered through a series of documents over […]

June 13th, 2014

‘Bed in ten minutes, you can play till then’, versus ‘You have ten more minutes to play before bed’.

A little booklet on Behavioural Economics for kids gives this wonderful example on how the same ten minutes can be […]

June 12th, 2014

“If you put the federal government in charge of the Sahara Desert, in 5 years there’d be a shortage of sand”

These were, Milton Friedman’s (1912-2006), Nobel Prize winner in Economics, unkind words about governments. The leader of the Chicago School […]

June 11th, 2014

For leadership, look around, not in research papers

Leadership has traditional sources of learning, reflection, role modelling and a ‘body of knowledge’. There are four that dominate. This […]

June 10th, 2014

Gandhi’s concept of Western Civilization

Interrogated by a journalist: ‘Mr Gandhi, what do you think of Western civilization?’, Mr Gandhi answered:  ‘I think that it […]

June 9th, 2014

Initiative fatigue, leading to exhaustion , leading to switching off.

Many organizations seem to run layers of parallel initiatives, all directed at noble goals, and in many cases, without talking […]

June 8th, 2014

‘God, make me chaste, but not yet’

Augustine of Hippo, Saint Augustine in the Christian world, was very clear with his plea. He had a good idea […]

June 7th, 2014

The Great ‘How to’ takeover

There is a period in child development when children start asking the question ’why?’. They usually seem unsatisfied with one […]

June 6th, 2014

We are not resistant to change

I was reminded, by a recent newspaper article, that Michelle Obama was born into the Chicago of the 1960’s where […]

June 5th, 2014

This company will reboot itself from Friday to Saturday. Apologies, services will be limited during this period.

I like the concept of reinvention, renewal, or transformation. But I like most the concept of rebooting! Organizations, teams, groups, […]

June 4th, 2014

Don’t fight an epidemic of bad things. Create a counter-epidemic of good ones.

When you have reached epidemic levels of a negative thing, fighting the epidemic from within is futile. You need to […]

June 3rd, 2014

Authentically disruptive

Pope Francis has introduced disruption. The head of the 1.2 billion Catholic Church lives in a one bedroom apart-hotel, produces […]

June 2nd, 2014

The ultimate form of Employee Engagement is a Company of Volunteers

I was told, many years ago, by somebody very close to the old Microsoft management, in Bill Gates times, that […]

June 1st, 2014

‘You don’t have to attend every argument to which you are invited’

This quote is from an unknown author. He or she must have known a thing or two about the futility […]

May 31st, 2014

List your competitors, then, compare yourself with somebody not on that list

I know this is not how it is supposed to work. But nothing about how things are supposed to work […]

May 30th, 2014

Heaven is empty of self-centered people

These were recent words of Pope Francis to the Italian bishops, apparently too preoccupied with their own careers and favours […]

May 29th, 2014

You must understand, we are a big company

I was told this story a long time ago.  A CEO of a large company gets a letter from a […]

May 28th, 2014

Nothing that requires to be pitched in an elevator, is worth pitching

I am sorry to disagree with the conventional wisdom about the ‘elevator pitch’ that says that one has to be […]

May 27th, 2014

Occupy the (corporate) streets

The traditional thinking about divisional and functional structures within organizations, which were born of the need for specialization and a […]

May 26th, 2014

Corporate culture as a social movement

Large scale mobilization and alignment of people, united through common goals yet everybody is in different and diverse roles with […]

May 25th, 2014

Intolerance, Diversity and Exclusion: It’s behavioural!

‘Diversity and Inclusion’ (D&I) is becoming a ‘policy’ that many Boards have decided to adopt. This is good. However, as […]

May 24th, 2014

Surprise!

Surprise is a powerful strategy in its own rights. Surprise means being ahead of the game, being further ahead than […]

May 23rd, 2014

A 6th Century Leadership Manual starts with the word ‘Listen!’

It’s impossible to listen in a noisy room.  If you want to listen to your breathing, you need silence. You […]

May 22nd, 2014

No milk, no honey, enjoy the journey

Moses’ leadership was bad. He promised his people a land of milk and honey. Instead, they got a terrible hike […]

May 21st, 2014

10 strategic options

These are the 10 strategic options you have at your disposal all the time, as I use them with my […]

May 20th, 2014

Dogmatism breeds stronger dogma

Paul Krugman, winner of the Nobel Prize for Economics, in his column in the New York Times, has made the […]

May 19th, 2014

Your mind may trick you, the truth will set you free

You have bought a pair of very expensive tickets for a classical music concert but the traffic is horrible and […]

May 18th, 2014

I don’t know, and I don’t think you know either!

‘I don’t know’, is a hard statement to make for leaders who are supposed to know it all. That is […]

May 17th, 2014

You want to seek the company of a few rejected people

There are many compilations but I found these examples in distractify.com. These are cases of rejection that should make us […]

May 16th, 2014

All teams with a ‘sell-by date’

Imagine that any new team comes with a ‘sell-by date’. A label that says: ‘This meeting with disband, no matter […]

May 15th, 2014

The place called ROW

In the old days, when working for an American company, our business was split between the USA and the Rest […]

May 14th, 2014

Customer-centric? Prove it!

Many organizations want to be customer-centric, and will do lots of things to at least move in that direction. The […]

May 13th, 2014

A bit of inefficiency is very efficient

Cost cutting, cutting to the bone, cutting down to the bare minimum resources is praised as efficient. But it’s not. […]

May 12th, 2014

There is only one customer, and he pays the bills

I am your customer, you are my customer. When I need to provide you with something, you are my customer. […]

May 11th, 2014

The broken windows of the organization

A neighbourhood with broken windows and graffiti on the walls says: look how easy is to break a window here, […]

May 10th, 2014

Another Saturday poem for leaders who don’t read poems

It’s a poems of two lines ‘Jamesian’ By Thom Gunn (1929 – 2004) “Their relationship consisted In discussing if it […]

May 9th, 2014

From the Movie Making School of Management

Let’s make a movie. We need a producer with the money. A director to direct. An agency to find the […]

May 8th, 2014

The Hall of Fame of Mistakes

In a recent cultural assessment that we conducted, we analysed the treatment of mistakes within the corporation. This is a […]

May 7th, 2014

‘It’s our policy’ is often the worst policy

A while ago, my brand new iPhone was stolen at the airport, having left it behind on a table for […]

May 6th, 2014

All inclusive? Go where the energy is?

Many times in my consulting work, I find myself facing this dilemma. Do I involve many people on the client’s […]

May 5th, 2014

The best employee retention policy: I’ll pay you to quit

It’s in the news! It’s all over the place, particularly in mainstream US news: Amazon are paying employees to quit. […]

May 4th, 2014

Biography of a Flipchart

A meeting room without a flipchart is decaffeinated coffee. The absence of a flipchart insinuates possibly lots of talking, perhaps […]

May 3rd, 2014

Saturday poem for leaders who don’t read poems

There is an ‘Accidental Literature for Leaders’.  I call this my compilation of poems or pieces of narrative that are […]

May 2nd, 2014

Permission to be human

I have had a brilliant two day meeting with a brilliant client. One aspect of my work with organizations that […]

May 1st, 2014

Stop press: Candidate interviewed by authentic people

A recent senior hire in a client company commented to me that the thing that most impressed her in the […]

April 30th, 2014

Three models of change

Change  management, or management of change. Thank God there can only be two permutations, because they are the most over-used […]

April 29th, 2014

The tyranny of the small things

Grandiose plans get sabotaged by small things. Many years ago, I was involved in what was going to be a […]

April 28th, 2014

‘The limits of my language are the limits of my world’

Said Wittgenstein. Language in business and organizations creates frames, but also limitations. And we have lots of these frames. ‘Employee […]

April 27th, 2014

Looking at a screen is ‘the new normal’.

There was this big conference that was introduced by the chairman in this way: ‘Welcome everybody. Lovely to have you […]

April 26th, 2014

It’s Saturday again

Saturday. It seems to come quite regularly after Friday. Friday? Saturday? Weekday? As Pablo Neruda perhaps would have said  ‘Too […]

April 25th, 2014

‘Where there is too much vision, people perish faster’.

“Where there is no vision, the people perish”, says the Bible in the Book of Proverbs. This quote comes in […]

April 24th, 2014

Stay in beta

The traditional organization is, amongst other things, obsessed with closure.  It despises ambiguity and puts a premium on the absolute […]

April 23rd, 2014

For every problem, the Victorians had a building

About seven years ago, the BBC broadcasted a series called ‘How we built Britain’, presented by the veteran David Dimbleby. […]

April 22nd, 2014

Two wrong Talent Wars

The war on talent. McKinsey consultants started it with a book of the same title. By focusing on what it […]

April 21st, 2014

The new units of Space and Time (and the latest up coming Disruptive Innovations)

New units: Certificate of existence = 140 characters (Twitter) Presentation of ideas, maximum attention span = 18 min (TED) Digital […]

April 20th, 2014

Three ways to get approval from your CEO or your Leadership Team

Way number 1: My team has come up with these three options, A, B and C. Which one do you […]

April 19th, 2014

A week behind. A week-end ahead for some quiet time.

A week where in some parts of the world people take holiday time. The Easter milestone of the year: religious, […]

April 18th, 2014

My ROI, your ROI

One the biggest compliments that I’ve got in my consulting life, and one that I have come to appreciate more […]

April 17th, 2014

The shortest Employee Engagement survey has one question

And the question is: ‘Why are you still here?’ You learn about the organization by asking questions to employees when […]

April 16th, 2014

This is a non-smoking flight

If you are a frequent flight traveller, as I am for business reasons, you will be familiar with the standard […]

April 15th, 2014

The Rolling Luggage Paradox

I owe this to Nassim Taleb (‘Fooled by Randomness’ (2007), ‘The Black Swan’ (2008), ‘Antifragile’ (2013). As a traveller of […]

April 14th, 2014

The last thing I need is creativity

Henry Ford is quoted to have said ‘why is it every time I ask for a pair of hands, they […]

April 13th, 2014

We are so good at crisis!

Many clients have expresed this thought over the years: ‘Leandro, we are so good at crisis!’ And indeed they were!  […]

April 12th, 2014

Saturday menu. Shh! Reading on your own..

Three past favourites. Reflections for that little time over the week end: The things you don’t have to say make […]

April 11th, 2014

A leader with 2.2 billion followers

He didn’t say much, at least as far as we know. He didn’t leave any writings behind. Compared with today’s […]

April 10th, 2014

The usefulness of the useless

Nuccio Ordine, an Italian professor, has written an essay of this title, to my knowledge not translated into English. It […]

April 9th, 2014

We will ’360-feed-back’ you.

Readers of my books and clients will be aware that I am not very fond of the 360 degrees feed […]

April 8th, 2014

Write a script, not a strategic plan

‘A year from now, you all are here standing in front of the CEO and you say: we screwed up! […]

April 7th, 2014

Is employee engagement whatever is measured by employee engagement surveys?

Engagement, retention even activism…Traditional models of employee engagement are getting a bit tired. They are starting to look the same, […]

April 6th, 2014

10 Rules of Self-Survival: The Border Diet

My TEDx East London Talk ended with a proposal. The Border Diet: A diet to protect yourself against persistent Full […]

April 5th, 2014

The week in Daily Thoughts

The week’s wrap up: what leadership has to do with talking, why it does not get better than ‘it’s personal’ […]

April 4th, 2014

Say it comes from McKinsey

A friend of mine, and a great management consultant, told me once that when he needs to grab the attention […]

April 3rd, 2014

The things you do not have to say make you rich

William Stafford’s (1914 – 1993) poem reads: The things you do not have to say make you rich, Saying the […]

April 2nd, 2014

In doubt, make it personal

Invited to present at TEDx East London, I had lots of conversations with its wonderful Curator Maryam Pasha.  The theme […]

April 1st, 2014

The ‘Abandon Hope’ organization

Some organizations are little versions of Dante’s Inferno with its sign ‘Abandon all hope to enter here’ at the door. […]

March 31st, 2014

Never sell your time

A friend of mind, a great artist, posted his latest challenge in Facebook.  He had presented a product idea to […]

March 30th, 2014

When necessary use words

Saint Francis of Assisi is a 13th Century figure revered as a Saint by the Catholic Church, and who founded […]

March 29th, 2014

The Thoughts of The Week

Launched this week, thanks for the growing list! We had  two false starts delivering garbage text to our subscribers. And […]

March 28th, 2014

The leader who saved my country and then forgot who he was

Adolfo Suarez, first President of the Spanish Government in the democratic transition, died on the 23rd of March at 81. He […]

March 27th, 2014

The best of A plus the Best of B may be Crap!

The automatic pilot thinking during a merger says: lets take the best of company A and the best of company […]

March 26th, 2014

His greatest success was not to fail

Many people, many of them in high managerial positions, succeed by avoiding failure. They become unmemorable by design. A new […]

March 14th, 2014

Business Case Studies as a bad form of journalism

When I did my MBA many moons ago I had to comply with the fashion of the Business Case Study. […]

March 14th, 2014

I can prove anything in management thinking. Watch me!

I can’t remember where I saw this. This is part of the point. It could have been anywhere. But I […]

March 7th, 2014

Emotional Ignorance needs a book

Emotional Intelligence was a paragraph-length concept expressed in a library of publications. At the time it was a shock in […]

March 6th, 2014

Corporate Flash Mobs

Many corporate initiatives are one-off efforts to get everybody involved, aligned or communicate some messages. Away days, off sites, Conventions, […]

March 6th, 2014

I missed my Eurostar train! How wonderful! (Me as a case study)

Last week I was in a hotel and conference centre in Belgium, half way between Brussels and Antwerp, working with […]