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  Daily Thoughts

January 21st, 2020

Disruptive innovation, like charity, starts at home. Your mind and your people, that is. The rest is the easy part.

The concept of disruption in management has been applied to innovation before. A disruptive innovation is a technology, process or […]

January 20th, 2020

Darling, what are your expectations today? Or why do we talk Martian in business?

There is a ‘meeting expectations’ cult in business. It has created its own concept of (customer) services: meet customer expectations, […]

January 18th, 2020

Too-too land is a prison and too-too managers are its guards. This is what life there looks like.

The company is too big to change. We are too small to compete. It’s too early for a Leadership Development. […]

January 17th, 2020

Permission to be human

One aspect of my work with organizations that I truly enjoy is to help craft the ‘Behavioural DNA’ that shapes […]

January 16th, 2020

Biography of a Flipchart

A meeting room without a flipchart is decaffeinated coffee. The absence of a flipchart insinuates possibly lots of talking, perhaps […]

January 15th, 2020

Surprise!

Surprise is a powerful strategy in its own right. Surprise means being ahead of the game, being further ahead than […]

January 14th, 2020

Leaders as architects: how to build the house, page one

The closest thing to designing and building an organization is the designing and building a house. You can build a […]

January 13th, 2020

Alibi to keep the status quo: ‘We are a regulated industry’

Amongst my clients I have a good representation of ‘regulated industries’ such as pharmaceuticals and financial services. I, myself, spent […]

January 11th, 2020

Your mind may trick you, the truth will set you free

You have bought a pair of very expensive tickets for a classical music concert but the traffic is horrible and […]

January 10th, 2020

Stickiness: the highest, inconvenient management challenge

Managers are good at messaging and communicating. OK, this is a benevolent assessment but let’s assume this. Also, OK at […]

January 9th, 2020

‘When the sea was calm, all boats alike; showed mastership in floating’

This is scene one of ‘The Tragedy of Coriolanus’ by William Shakespeare. It says a lot to us. It’s easy […]

January 8th, 2020

When the only thing you have is a hammer

‘When the only thing you have is a hammer, everything looks like a nail’ If you have a predetermined view […]

January 7th, 2020

Take over a grey area, adopt an orphan project, sponsor an idea in exile

The Business English language (yes, there is one) uses the word ‘accountability’ often associated to the word ‘taking’, as in […]

January 6th, 2020

Single track thinking, the road to a sure end (if you don’t care whether it’s the right end or the wrong end)

Continuing with thoughts on critical thinking…. ‘Begin at the beginning and go on till you come to the end; then […]

January 4th, 2020

‘Memorable’ is beautiful. ‘Exceeding expectations’ is sad, tired, and as charismatic as a dead fish

Meeting expectations, exceeding expectations and all that jazz! It’s often said that success equals performance minus expectations. Three comments on […]

January 3rd, 2020

The ‘initiative’ often lets personal commitment off the hook

‘For every problem, the Victorians have a building’. For every idea that we need to carry forward, we invent an […]

January 2nd, 2020

Five ‘structures’ in search of a corporate space. Leaders, this is your homework

These are ‘functions’ and ‘structures’ in need of spaces in the organization. You may not be brave enough, or crazy […]

December 30th, 2019

The market for Second Hand Thoughts is flourishing, never been so huge. But outsourcing your mind is the ultimate laziness.

Many of us spend quite a lot of our time in what we call ‘work’. The business day now has […]

December 27th, 2019

What psychoanalysis taught me about root causes: the comfort of finding them is not matched by the quality of their truth

The degree of comfort in discovering the roots of things, cannot be taken as proof of the truth. The best […]

December 24th, 2019

Karaoke Management Consulting

Is this what people want? Singing along with what the Big Gurus have provided? Music and lyrics? Sometimes I feel […]