List

Training and culture change. The love affair that ends in tears.

A culture of safety or a culture of training in safety?

Cultures are created by behaviours becoming the norm.

The ‘Training ex Machina’ delusion. Beware of training solutions for all seasons.

In the old Greek tragedies, when the plot became an unsolvable mess, a God (or few of them) came down from the sky, often on a mechanical platform (deus ex machina) and solved the issue, ful[...]

A ‘culture of X’ is not the same as a culture of ‘training on X’. Safety is a good example.

Organizations have traditionally used a three-legged approach to creating a ‘culture’: Communications, training and compliance. None of those in isolation have the power to shape a culture. The three together are a good machine gun approach and, [...]

Training and culture change. The love affair that ends in tears.

It seems to be very hard for people to get away from the idea that, if we just put individuals in a room and train them on 'something', the job of achieving that 'something' will be accomplished. And if not, we will just train them again. This nai[...]

Great players, great training, wrong game

It’s a new world out there. You’ll realise this truth if you open the windows of your organization and let in the sun. (You’d be surprised how many companies are run with the windows closed or with some sort of shutters, just to avoid this pern[...]

We buy an elephant and then we train the elephant to behave like a gazelle

What would be wrong with buying gazelles in the first place? The answer I hear sometimes is, ‘Well, the market has plenty of elephants, elephants are strong, have experience, particularly the ones who belong to big herds of …elephants. Besides, w[...]

The self-management train has left the station. The journey is very bumpy. Arrivals TBD. Watch out for updates

The historical existence of several layers of management in any organization may be related to its size. In a command and control firm of some size, managers ensure that objectives are declared, and then check what is going on from people who are doi[...]

Training is to addition what culture change is to multiplication. Organization’s arithmetic Part 1 (of 3)

So if you have a ‘culture change programme’ that is based on adding more and more people going through a series of workshops, you have the maths wrong. Cultures are not created by training. If you have 5000 people in the organization and you a[...]

The ‘Training ex Machina’ delusion. Beware of training solutions for all seasons.

In the old Greek tragedies, when the plot became an unsolvable mess, a God (or few of them) came down from the sky, often on a mechanical platform (deus ex machina) and solved the issue, full stop, end of story. Literally. Deus ex machina were like p[...]

Most likely the problem is not ‘knowing’. So, (1) re-training is a distraction; (2) Behaving is the issue; (3) That means culture,

The oil industry leaders/workers/people in the payroll who triggered the BP oil spill disaster, knew the rules, knew what needed to be done, knew what could go wrong. Yet, the disaster happened. In small scale, in our Viral Safety™ programmes, p[...]

A ‘culture of X’ is not the same as a culture of ‘training on X’. Safety is a good example

Organizations have traditionally used a three-legged approach to creating a  ‘culture’: Communications, training and compliance. None of those in isolation have the power to shape a culture. The three together are a good machine gun approach and[...]

Great players, great training, wrong game

It’s a new world out there. You’ll realize this truth if you open the windows of your organization and let in the sun. (You’d be surprised how many companies are run with the windows closed or with some sort of shutters, just to avoid this pern[...]

We buy an elephant and then we train the elephant to behave like a gazelle.

What would be wrong with buying gazelles in the first place? The answer I hear sometimes is, ‘Well, the market has plenty of elephants, elephants are strong, have experience, particularly the ones who belong to big herds of …elephants. Besides, w[...]

Cultures are not created by training. Barclays is missing the point.

A piece in The Guardian announces that Barclays is going to send 2100 Compliance Staff to the Judge Business School  in Cambridge to be ‘trained by ac[...]

The self-management train has left the station. The journey is very bumpy. Arrivals TBD. Watch out for updates

The historical existence of several layers of management in any organization may be related to its size. In a command and control firm of some size, managers ensure that objectives are declared, and then check what is going on from people who are doi[...]

I missed my Eurostar train! How wonderful! (Me as a case study)

Last week I was in a hotel and conference centre in Belgium, half way between Brussels and Antwerp, working with a client on the Kick Off meeting for a Viral Change project. I arrived late the previous even[...]

Can We Rescue DEI From Its Trap (The Label)?

Culture change is not long and difficult. But we make it so...

Critical Thinking Self-Test: A 10 Point Health Check For Your Organization And Yourself. If any of these are a good picture of your organization, you need to put ‘critical thinking’ in the water supply.

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  Daily Thoughts

September 27th, 2023

Redefining Talent Wealth

The war on talent McKinsey consultants started it with a book of the same title. By focusing on what it […]

September 8th, 2023

What I Learnt From The Monks: A Little Anthropology Of Leadership And Space On One Page

My friends, monks of a Benedictine monastery in the Highlands, Scotland, spend most of the time in silence. I mean, […]

August 23rd, 2023

Can We Rescue DEI From Its Trap (The Label)?

Most of the problems and challenges in organizations, together with most of the solutions, are behavioural in nature. It’s about […]

August 10th, 2023

Restructuring to force collaboration, is likely to create more anxiety than collaboration. Structural solutions for behavioural problems hardly work.

Sometimes restructuring is done with the intention of solving a collaboration problem. ´A people´ don’t talk to ´B people´; if […]

July 18th, 2023

The ‘Impossible To Disagree With’ School Of Management

‘Good leaders have empathy, respect employees and set the example. If you want to change things, you need to have […]

June 29th, 2023

Large scale change is not small scale change repeated many times. Small wins repeated are lots of small wins.

Large scale change, as a series of cascading small scale interventions (often under the philosophy of ‘small wins’) has dominated […]

June 6th, 2023

Culture change is not long and difficult. But we make it so…

I suppose the question is how long is long and how difficult is difficult? In general, business and organizational consulting have […]

May 19th, 2023

Value is an overused term in business and, as such, it’s becoming meaningless

Value, as usually used, means transactional monetary value. Usually it doesn’t mean intrinsic value, or value per se. For example, […]

May 4th, 2023

The importance of ‘critical thinking.’ Your own critical thinking is more effective at making your workplace better than any generic employee survey.

Build your own Employee Engagement argument for free. You can’t go wrong. Here are three baskets full of concepts: Basket […]

April 21st, 2023

´Busy-Ness’ Is A Trap

I went to a big conference where I was introduced by the chairman like this: “Welcome everybody. Lovely to have […]

April 14th, 2023

Training and culture change. The love affair that ends in tears.

It seems to be very hard for people to get away from the idea that if we just put individuals […]

April 11th, 2023

Teamocracies and Networkracies have different citizens: in-Habitants in team-work, riders in net-work

The old view of the organization is something close to the old concept of a medieval city, where citizenship was […]

April 5th, 2023

3 Ways To Get Approval From Your CEO Or Your Leadership Team

Way number 1: My team has developed these three options, A, B and C. Which one do you want us […]

March 29th, 2023

A Cheat Sheet To Create A Social Movement Tip = to shape organizational culture since both are the same.

Mobilizing people. This is another of the Holy Grails (how many have I said we have?) in management. Whether you […]

March 16th, 2023

Critical Thinking Self-Test: A 10 Point Health Check For Your Organization And Yourself. If any of these are a good picture of your organization, you need to put ‘critical thinking’ in the water supply.

Test yourself, and your organization. Do any of these apply? Doing lots, too fast without thinking. High adrenaline, not sure […]

March 9th, 2023

A culture of safety or a culture of training in safety?

Cultures are created by behaviours becoming the norm. Safety is at the core of many industries. Significant budgets are allocated […]

March 2nd, 2023

Empowerment is an output. If you can visualize it, you can craft it.

The real question is, what do you want to see happening so that you can say ‘people are empowered’? Employee […]

February 24th, 2023

A simple question will jumpstart your organization into change. It will also save you from months of pain spent reorganizing your people and teams.

The following line will short-cut months of (building) ‘alignment’, integration, reorganization, team building, coalition building, and any situation in which Peter, […]

February 20th, 2023

Lead Via Peer-To-Peer Networks – If you don’t lead via peer-to-peer networks, you’re only driving your car in first gear.

Peer-to-peer work, transversal, spontaneous or not, collaboration, peer-to-peer influence, peer-to-peer activities of Viral Change™ champions or activists, all of this is the […]

February 7th, 2023

Write a script, not a strategic plan

If you care about the journey and the place, you need a story. If you have a good, compelling one, […]

January 26th, 2023

3 self-sabotaging mechanisms in organizations

Organizations, like organisms, have embedded mechanisms of survival, of growth and also of self-sabotage. These are 3 self-sabotage systems to […]

January 10th, 2023

Who should be involved in culture change? All inclusive versus going where the energy is.

Many times, in my consulting work, I find myself facing a dilemma: Do I involve many people on the client’s […]

December 23rd, 2022

Tell what won’t change – Introducing 1 of my 40 rules of change

In any change programme that any organization wants to start, they will start by thinking of the things that they […]

December 16th, 2022

Scale It – Introducing 1 of my 40 rules of change

When creating effective change in any organization, there are 40 rules that, in my experience, are the key between success […]

December 5th, 2022

Assets & Strengths Base – Introducing 1 of my 40 rules of change

For more than 30 years I have been involved in ‘change’ in organizations. Again and again, some fundamental principles, and often […]

November 25th, 2022

Campaign It… is 1 of my 40 rules of change

When you filter out the noise, when you try to extract the core, the fundamentals, those ‘universal rules’ of change […]

October 31st, 2022

Hybrid or not hybrid? That’s not the question…

Culture is the new workplace If you want to have a conversation about the future of work, the nature of […]

October 24th, 2022

‘Powered by Viral Change™’: A Social Transformation Platform for the organization of the 21st Century

When we started to work on Viral Change™, as a way to create large scale behavioural and cultural change, and […]

October 14th, 2022

Corporate tribes, intellectual ghettos and open window policies

We talk a lot about silos in organizations usually in the context of Business Units or divisions. But these are not […]

October 7th, 2022

Peer Networks are the strongest force of action inside the organization

Peer-to-peer works, transversal, spontaneous or not, collaboration, peer-to-peer influence, peer-to-peer activities of Viral Change™ champions or activists, all of this is […]