List

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September 2nd, 2019

Employee loyalty is a plural. Leadership is the host of that plurality, always an irrational mix

What should employees be loyal to? Ask an average leader: to the company, of course. Loyalty may be disguised. It […]

August 31st, 2019

Habits have no meaning, they create it. Start with behaviours, get meaning

In my organizational consulting work, and in behavioural terms, I am very used to be told, and challenged, that there […]

August 30th, 2019

A mobilizing platform is the human operating system of the company. You need to install your HOS

I said yesterday that for large scale mobilization of people (AKA social movements, AKA company culture), it needs a platform. […]

August 29th, 2019

Large scale mobilization of people needs a small scale set of orchestrators. It works in society and it works in organizations

I wish I could remember where I did read these stats.  Russia under the Tsar 1914-1917…had 180 million peasants and […]

August 28th, 2019

Get on the phone. It’s personal.

In the era of digital semi anonymity, personal contact wins. In the era of corporate email broadcasting, personal contact wins. […]

August 27th, 2019

Slow Change, Fast change. Mobilizing people: the alternative view

Whether in society or inside the organization, we have plenty of ‘theories of change’ surprisingly unchallenged. Can we please look […]

August 26th, 2019

15 things to look for in a culture

Over the years, I have had lots of conversations about ‘corporate culture’ and in particular  ‘what to measure’. I must […]

August 24th, 2019

The tyranny of the small things

Grandiose plans get sabotaged by small things. Many years ago, I was involved in what was going to be a […]

August 23rd, 2019

Will the last employee in Command and Control Inc/Ltd/Plc/SA please turn off the lights? (But have a good lantern with you)

The new, emerging organizations, many people would agree, are more collaborative, more leadership-distributed, less top-down, with more levels of empowerment […]

August 22nd, 2019

The clouds move to follow me; the traffic lights go green when I move

These two statements represent a form of magical thinking of the kind seen in ancient humans (clouds) and todays humans […]

August 21st, 2019

We are so good at crisis!

Many clients have expressed this thought over the years: ‘Leandro, we are so good at crisis!’ And indeed they were!  […]

August 20th, 2019

The Rolling Luggage Paradox

I owe this to Nassim Taleb (‘Fooled by Randomness’ (2007), ‘The Black Swan’ (2008), ‘Antifragile’ (2013). As a traveller of many years […]

August 19th, 2019

Make your trade off(s) transparent

In my experience, people can understand budget cuts, but there are several types of acceptance, leading to several levels of […]

August 17th, 2019

I can prove anything in management thinking. Watch me!

I can’t remember where I saw this. This is part of the point. It could have been anywhere. But I […]

August 16th, 2019

Stop press: Candidate interviewed by authentic people

A recent senior hire in a client company commented to me that the thing that most impressed her in the […]

August 14th, 2019

Empowerment: the muddle. The wrong conversation, until you start unpacking the concept and dismantling the house of buzzwords.

The ‘expectations muddle’ of empowerment has different shapes and flavours: I expect you to do something but you don’t think […]

August 12th, 2019

Employee Engagement as morally imperative. (6/7) A forgotten model?

Here is a ‘very novel’ concept. Employee Engagement is needed because… it’s good in and of itself. Because work enhances […]

August 9th, 2019

‘The Dunbar Number’ and ‘Mad Lean Numbers’: a question of the right critical mass of people to make things happen.

Robin Dunbar, an anthropologist and psychologist, Oxford professor, has formulated that 150 was the “cognitive limit to the number of […]

August 7th, 2019

If you want to increase employee engagement and employee satisfaction, increase your company performance (yes, the order is not a typo)

There is evidence, intelligently articulated by Phil Rosenzweig in 2007 (The Halo Effect), that a series of measures of employee […]

August 5th, 2019

There must be a better way (I have good news)

There must be a better way than having 200 consultants landing in my company and doing the stuff for me, […]