List

culture and behaviours

  • Trust is (mostly) horizontal. Our organizations are (mostly) vertical. No wonder…

    ‘People like me’ is a category on its own right in the Edelman Trust Barometer. Multiple sets of data point […]

  • Behaviours are the syntax of the organization. Values are the grammar. Your space in the world is the story.

    Your linguistic and behavioural frame must be in sync. Story, values and behaviours need to be solid and well connected. […]

  • When I hear ‘this is a culture of consensus’, my Trouble Detector starts blipping

    Organizations can have the flu. And it can become epidemic. The epidemic of consensus is one. The conversation often starts […]

  • The curious case of management bad sync: the video and the audio don’t match

    This is a pattern that I encounter with many of my clients. Top and less top leadership, of the progressive […]

  • Preach your values all the time, when necessary use words

    This is plagiarism, of course. I am stealing 13th Century saint, Francis of Assisi’s  line: ‘Preach the Gospel all the […]

  • The ‘quick win-win’ theory, and tactics, often lead to people being put off quickly

    One of the most conventionally accepted theories of change, perhaps better called ‘tactics of change’, says that it is important […]

  • ‘If there are no nurses, I don’t want to be part of your revolution’

    This is Rule number 13 of the just published, new book ‘Rules for Revolutionaries- how Big Organizing can change everything’, […]

  • What about a little epidemic of generosity in our organizations?

    From all human qualities and types of character, from all human values and personality traits, from so many character-istics of […]

  • Sustainable? Competitive advantage or disadvantage?

    There was a time, not long ago, when people got fed up with ‘change programmes’ that faded at the speed […]

  • Here is the good news: good values, translated into behaviours, are contagious.

    How do you make values live? Install them in a culture? Model 1: You preach them and preach them, and […]

  • Defeatism and cynicism are two toxic sisters that need to be challenged. Every minute of silence is a terrible complicity in the erosion of hope.

    A slow growth cancer in organizations. People unnecessarily and gratuitously condemning the company to an impossible future: we will never […]

  • What do I do with a resistant manager? Find five non-resistant colleagues, then…

    A CEO asked me recently: what do you do with a manager who does not embrace or support change, in […]

  • My well intentioned food fed my well intentioned thoughts. How weird.

    In my job as an organization architect, I travel quite a lot and therefore I stay in lots of hotels […]

  • Re-structuring to force collaboration, is likely to create more anxiety than collaboration. Structural solutions for behavioural problems hardly work.

    Sometimes restructuring is done with the intention of solving a collaboration problem. A people don’t talk to B people; if […]

  • The corporate mille-feuille. Layers of initiatives don’t touch each other

    In a large company, what do a leadership development, a culture change and a business integration programme typically have in […]

  • Agree conceptually on values, then abandon the labels as fast as you can and focus on their behavioural translation

    In yesterday’s Daily Thought I suggested that leadership competence-based systems may be better at providing a language than at creating […]

  • The cult of issues. The culture in which airtime is dominated by problems and where navel-gazing is king

    Some cultures a very introspective. In a healthy way. Some are pathologically introspective and spend a lot of time dissecting […]

  • ‘Leave it with me’ is a magic behaviour. Spontaneous ‘jumping in’ and help, if widespread, is like winning the lottery.

    Something short of a miracle occurs in some lucky organizations where leaders spontaneously ‘jump in’ and take over a piece […]

  • Beyond the ‘change method’: the long term Mobilizing Platform

    I wrote a couple of days ago that the traditional model of change ‘A to Z’ or ‘destination’ is in […]

  • Values don’t pre-exist, their behaviours do, then values are born. E.g: there is no such thing as kindness.

    There is no such a thing as kindness. Unless, and until, somebody does something to another human being who can […]

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      Daily Thoughts

    September 27th, 2023

    Redefining Talent Wealth

    The war on talent McKinsey consultants started it with a book of the same title. By focusing on what it […]
    September 8th, 2023

    What I Learnt From The Monks: A Little Anthropology Of Leadership And Space On One Page

    My friends, monks of a Benedictine monastery in the Highlands, Scotland, spend most of the time in silence. I mean, […]
    August 23rd, 2023

    Can We Rescue DEI From Its Trap (The Label)?

    Most of the problems and challenges in organizations, together with most of the solutions, are behavioural in nature. It’s about […]
    August 10th, 2023

    Restructuring to force collaboration, is likely to create more anxiety than collaboration. Structural solutions for behavioural problems hardly work.

    Sometimes restructuring is done with the intention of solving a collaboration problem. ´A people´ don’t talk to ´B people´; if […]
    July 18th, 2023

    The ‘Impossible To Disagree With’ School Of Management

    ‘Good leaders have empathy, respect employees and set the example. If you want to change things, you need to have […]
    June 29th, 2023

    Large scale change is not small scale change repeated many times. Small wins repeated are lots of small wins.

    Large scale change, as a series of cascading small scale interventions (often under the philosophy of ‘small wins’) has dominated […]
    June 6th, 2023

    Culture change is not long and difficult. But we make it so…

    I suppose the question is how long is long and how difficult is difficult? In general, business and organizational consulting have […]
    May 19th, 2023

    Value is an overused term in business and, as such, it’s becoming meaningless

    Value, as usually used, means transactional monetary value. Usually it doesn’t mean intrinsic value, or value per se. For example, […]
    May 4th, 2023

    The importance of ‘critical thinking.’ Your own critical thinking is more effective at making your workplace better than any generic employee survey.

    Build your own Employee Engagement argument for free. You can’t go wrong. Here are three baskets full of concepts: Basket […]
    April 21st, 2023

    ´Busy-Ness’ Is A Trap

    I went to a big conference where I was introduced by the chairman like this: “Welcome everybody. Lovely to have […]
    April 14th, 2023

    Training and culture change. The love affair that ends in tears.

    It seems to be very hard for people to get away from the idea that if we just put individuals […]
    April 11th, 2023

    Teamocracies and Networkracies have different citizens: in-Habitants in team-work, riders in net-work

    The old view of the organization is something close to the old concept of a medieval city, where citizenship was […]
    April 5th, 2023

    3 Ways To Get Approval From Your CEO Or Your Leadership Team

    Way number 1: My team has developed these three options, A, B and C. Which one do you want us […]
    March 29th, 2023

    A Cheat Sheet To Create A Social Movement Tip = to shape organizational culture since both are the same.

    Mobilizing people. This is another of the Holy Grails (how many have I said we have?) in management. Whether you […]
    March 16th, 2023

    Critical Thinking Self-Test: A 10 Point Health Check For Your Organization And Yourself. If any of these are a good picture of your organization, you need to put ‘critical thinking’ in the water supply.

    Test yourself, and your organization. Do any of these apply? Doing lots, too fast without thinking. High adrenaline, not sure […]
    March 9th, 2023

    A culture of safety or a culture of training in safety?

    Cultures are created by behaviours becoming the norm. Safety is at the core of many industries. Significant budgets are allocated […]
    March 2nd, 2023

    Empowerment is an output. If you can visualize it, you can craft it.

    The real question is, what do you want to see happening so that you can say ‘people are empowered’? Employee […]
    February 24th, 2023

    A simple question will jumpstart your organization into change. It will also save you from months of pain spent reorganizing your people and teams.

    The following line will short-cut months of (building) ‘alignment’, integration, reorganization, team building, coalition building, and any situation in which Peter, […]
    February 20th, 2023

    Lead Via Peer-To-Peer Networks – If you don’t lead via peer-to-peer networks, you’re only driving your car in first gear.

    Peer-to-peer work, transversal, spontaneous or not, collaboration, peer-to-peer influence, peer-to-peer activities of Viral Change™ champions or activists, all of this is the […]
    February 7th, 2023

    Write a script, not a strategic plan

    If you care about the journey and the place, you need a story. If you have a good, compelling one, […]
    January 26th, 2023

    3 self-sabotaging mechanisms in organizations

    Organizations, like organisms, have embedded mechanisms of survival, of growth and also of self-sabotage. These are 3 self-sabotage systems to […]
    January 10th, 2023

    Who should be involved in culture change? All inclusive versus going where the energy is.

    Many times, in my consulting work, I find myself facing a dilemma: Do I involve many people on the client’s […]
    December 23rd, 2022

    Tell what won’t change – Introducing 1 of my 40 rules of change

    In any change programme that any organization wants to start, they will start by thinking of the things that they […]
    December 16th, 2022

    Scale It – Introducing 1 of my 40 rules of change

    When creating effective change in any organization, there are 40 rules that, in my experience, are the key between success […]
    December 5th, 2022

    Assets & Strengths Base – Introducing 1 of my 40 rules of change

    For more than 30 years I have been involved in ‘change’ in organizations. Again and again, some fundamental principles, and often […]
    November 25th, 2022

    Campaign It… is 1 of my 40 rules of change

    When you filter out the noise, when you try to extract the core, the fundamentals, those ‘universal rules’ of change […]
    October 31st, 2022

    Hybrid or not hybrid? That’s not the question…

    Culture is the new workplace If you want to have a conversation about the future of work, the nature of […]
    October 24th, 2022

    ‘Powered by Viral Change™’: A Social Transformation Platform for the organization of the 21st Century

    When we started to work on Viral Change™, as a way to create large scale behavioural and cultural change, and […]
    October 14th, 2022

    Corporate tribes, intellectual ghettos and open window policies

    We talk a lot about silos in organizations usually in the context of Business Units or divisions. But these are not […]
    October 7th, 2022

    Peer Networks are the strongest force of action inside the organization

    Peer-to-peer works, transversal, spontaneous or not, collaboration, peer-to-peer influence, peer-to-peer activities of Viral Change™ champions or activists, all of this is […]