List
culture and behaviours
Cultural fit = non negotiable + compatible dreams
Is cultural fit a question of hiring (or converting people into) clones? Not many people would agree. However, the question […]
Shifting the narrative: one of the finest roles of leadership
One of the fundamental roles of leadership is to frame the narrative of the organization. This is easy to say […]
Creating a Gender and Race, Diversity and Inclusion programme? A culture of Diversity-Full-Stop will be your most powerful engine.
People creating ‘diversity and inclusion’ programmes often have a hard time. The programme for the concert is brilliant, the music […]
If you ask people for input they will expect you do something with it, not to disappear in limbo
That is the trouble of many well-intentioned ‘crowd-sourced’ rounds of input in the form of focus groups or similar. We […]
Imperfect data, imperfect instructions, low predictability, high trust: just a model for business (from boat racing)
My very good client BTG plc has created a habit of getting leadership teams together into racing boats for a […]
In organizations, self-inflicted pain and negative thinking are not personal. The infection works like passive smoking.
I was once part of a team discussion in which one of the participants, Peter, managed to put the words […]
I’d love to run this experiment in a hospital.
Reported in many places: The noise levels of some Intensive Care Units (ICU) in hospitals are similar to those of […]
‘One problem, one visit’. My primary care physician’s screen in the waiting room says. I am revolted.
My General Practitioner’s (public health, UK) waiting room has a new big screen that announces ‘Your visit with the doctor […]
There is no ‘readiness’. Go, go, go; people will get ready.
There was a time, I am told, when before starting a programme or initiative within the company, you made sure […]
The pilgrimage to the top of the Leadership Mountain to ask for permission, blessings and a bit of gratification.
Scenario 1: The Leadership Team/top Management Team is in high control mode. They feel they need to make many kinds […]
Most good clues about the culture of the organization can be found in the invisible, the unsaid. This is where serious culture work needs to start.
Public sector health in many parts of the world has been financially squeezed. Committed health workers have continued to deliver […]
Always attacking ‘the roots of problems’ is not necessarily the best route.
That traditional logic is unfortunately very weak. That logic only works if we can really find those roots. But, take […]
Why I will go back to the hotel after a bad experience and a long email, but not to another which gave a discount on the bill
Something went wrong with the room allocation in my hotel. When I arrived on the 3rd floor with my plastic […]
What the brain teaches us about consumer behaviour. Fascinating.
Neuroscientists at the Advance Brain Research Institute in Minnesota have found that there is a direct connection between ‘intention to […]
Management upside down: global is local, leadership goes grassroots, top is at the bottom, and traditional management needs a retirement party.
It is perhaps the Age of Inversion. The weights have gone the other way. Globalization, big G, or small g, […]
What do you do with that guy who does not want change and/or is very negative?
Option 1: You try to convince him with rational and emotional explanations about the need for change and the importance […]
Most ‘I’m just doing my job’ people, are not doing their jobs
Every morning in my neighbourhood there is a small window of time when traffic becomes chaotic, slow, painful and frustrating. […]
Culture is in the A list, the one where ‘work’ sits. Not in the B list (‘when I have time, after A’)
Culture is not a project, something to do on top of normal work, an extra, something to get your hands […]
Behaviours are always competing for airtime. What wins may not be what you expect.
There are very few rules in Behavioural Sciences. If we were to write an ABC of Psychology, A would look […]
8 ways to sabotage the organization.
Lessons from the Pre-CIA ‘Simple Sabotage Field Manual’ (declassified, in case you wonder). This is how it goes: General Interference […]
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