Meeting expectations, exceeding expectations and all that jazz! It’s often said that success equals performance minus expectations. Three comments on […]
Benchmarking is a rear-mirror strategy. It’s about catching up with something that has already happened. People who spend too much […]
The hour has come. Radical is the word. From the Latin, radix, it means root. We need to get to […]
If any of these are a good picture of your organization, you need to put ‘critical thinking’ into the water […]
Many years ago, I learnt from the UNHCR, the UN refugee Agency based in Denmark, that many global NGOs of […]
Management cultures, particularly Anglo Saxon, love acronyms. This is something new employees need to learn. If coming from another industry, […]
There are always people who ‘don’t get it’, are against cultural change efforts, do not support a programme, torpedo it, […]
Behavioural /cultural shaping in organizations does not scale up by simply the leaders having the right mindset and motivation. A […]
We spend more time on preparing for doing than in doing. That would be good if we were just talking […]
Medium and big organizations tend to use a competence system that segments people by grades and by degree of competence. […]
There was a time when the logic of things started with a ‘why’, followed with a ‘what’ and ended in […]
There is a period in child development when children start asking the question ’why?’. They usually seem unsatisfied with one […]
Clicktivism is the term used to describe the type of pseudo-activism that consists in clicking the ‘Like’ button (Facebook mainly) […]
If you have a behaviour/value system and you want to recruit people in a way that this value system is […]
Let me share with you my 3Ss, where I suggest you put your money: 1. Synthesis. My followers, readers, clients, […]
New units: Certificate of existence = 280 characters (Twitter) Presentation of ideas, maximum attention span = 18 mins (TED) Digital […]
A social movement is not a bunch of people, even hundreds, or thousands, moving socially. A social movement needs a […]
“A good organizer is a social arsonist who goes around setting people on fire.”—Fred Ross Fred Ross (1910-1992) American community […]
This phrase is attributed to the physicist Wolfgang Pauli, who also described some arguments or theories as so bad that […]
Some organizations are little versions of Dante’s Inferno with its sign ‘Abandon hope all ye who enter here’ at the […]
To search my website, please use the form below.