A book by ex-Microsoft researcher and now MIT prof Kentaro Toyama (Geek Heresy, 20015) is not precisely novel on the topic of […]
Three bad news people: People who sell discontent. They become experts. You may have an entire internal sales force of […]
Extracts taken from my book The Flipping Point. A flipping point in the trend for adopting absurd management ideas needs to […]
The snap shot of the company as pictured in an organizational chart, is probably one of the most fictitious works […]
Extract taken from my new book ‘The Flipping Point‘. A flipping point in the trend for adopting absurd management ideas […]
The traditional thinking about divisional and functional structures within organizations, which were born of the need for specialization and a […]
Readers of my books and clients will be aware that I am not very fond of 360 degree feedback used […]
Some people have a hero within. They have this tremendous ability to mobilise energy, jump in when big issues present, […]
If you look at political marketing, and the place to look for a serious PhD in communications and their segmentation […]
It is said that in any organization, 20% of the people do 80% of the work. I often think that […]
This is scene one of ‘The Tragedy of Coriolanus’ by William Shakespeare. It says a lot to us. It’s easy […]
In Latin ‘Post hoc ergo propter hoc’. Free translation: B follows A, so A must be the cause of B. […]
Medium and big organizations tend to use a competence system that segments people by grades and by degree of competence. […]
If you have a behaviour/value system and you want to recruit people in a way that this value system is […]
Consistently over the years, the Edelman’s Trust Barometer has told us that the greatest source of trust inside the organization […]
Mobilizing people. This is another of the Holy Grails (how many have I said we have?) in management. Whether you […]
Said Wittgenstein. Language in business and organizations creates frames, but also limitations. And we have lots of these frames. ‘Employee […]
Months ago, I found myself in front of a large audience composed of the highest ranks of the HR function […]
The historical existence of several layers of management in any organization may be related to its size. In a command […]
I must confess I have never been 100% comfortable with the traditional distinction by Warren Bennis between leaders and managers […]
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