I know leaders who are obsessed with this: the systematic use of feed back between managers and staff, between people. […]
Organizational life can go on, driven by management, without asking people about their motivations. These are assumed in a rather […]
Culture is not a project, something to do on top of normal work, an extra, something to get your hands […]
I shared yesterday three types of employees I want for the modern organization. Different characters on the payroll. If there […]
No offense to questionnaires. These are legitimate tools to know what is going on! People may argue that in a […]
I must have heard this for the first time from Tom Peters many years ago. He was, and he is, […]
Some organizations want agility, entrepreneurship, great innovation and superb customer centrism. But they are operating with structures, processes and behaviours […]
If you followed the two previous Daily Thoughts, you would have got into the idea of ‘Managing by Segmenting Around’. […]
Exercise: take a piece of paper and put names next to each category. Use your organization or an organization you […]
This almost one year old Daily Thought has done the rounds of social media many times over! I replicate it […]
Employee satisfaction/engagement surveys are a one way traffic systems. They are about what the company gives you, or does not. […]
Ever since glorious Michael O’Leary CEO of Ryanair was told to control himself and get close to the customer (I […]
I can’t get rid of this theme in my head. I have written about it so many times that my […]
The snap short of the company as pictured in an organizational chart, is probably one of the most fictitious works […]
Business organizations have grown in a traditional alpha male model where emotions are weaknesses, irrationality is banned and ‘the human […]
The current theory on the future of management, going around in some circles, (courtesy of Gary Hamel, somebody people pay […]
‘Lasting capacity’ must be a keyword for change management and its methods. The issue today is less about how to […]
Wonderful orchestra conductor, music educator and leadership speaker, Ben Zander, used to explain how he gives his music students an […]
In a large company, what do a leadership development, a culture change and a business integration programme typically have in […]
In Louis Gerstner’s autobiography as chairman of IBM from 1993 until 2002, he recalls the company’s use of a competency […]
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