List
Critical Thinking
‘It’s our policy’ is often the worst policy
A while ago, my brand new iPhone was stolen at the airport, having left it behind on a table for […]
Three ways to get approval from your CEO or your Leadership Team
Way number 1: My team has come up with these three options, A, B and C. Which one do you […]
Segment, segment, segment. Add these three words to the dictionary of Internal Communications.
If you look at political marketing, and the place to look for a serious PhD in communications and their segmentation […]
‘Democratic organization’ means well, but it is an unfortunate term.
With the best of intentions, to call an organization a Democracy is an abuse of the term, unless of course, […]
“A man without a smiling face must not open a shop.”
Chinese proverb that is, what else? I wish we could be as crystal clear when it comes to the characteristics […]
Games or Rituals? Anthropology inside the company has valuable things to say
Organizational anthropology sounds like a grandiose academic affair. You may imagine the anthropologists armed with notebooks and cameras capturing the […]
Science advances by a series of funerals. And some management practices are not feeling very well
‘Science advances by a series of funerals’. This is how John Brockman, founder of The Edge, and editor of a […]
Navel-gazing (Nombrilisme in French, sounds much better) is constant in the organization. The issue is not to deny it, but to fight it.
There is so much to fix and manage inside the organization that the task could be never ending. Soon, and […]
‘Change management’ the forgotten statement: this will not change
‘Change management’ usually forgets a vital component: the things that don’t change or need to change, or, indeed, must not […]
The Tragedy of the Obvious (part 2). The obvious things in the ‘management of change’ (and still we can’t see the donkeys)
I shared yesterday the tragedy of the obvious. The obvious that is so obvious that we don’t see it. Read […]
The Tragedy of the Obvious
A man was leading a caravan of donkeys and crossing the border almost every day, coming back with apparently the […]
Stuck is the worst status. Worse than being wrong.
You are stuck when confronted with dilemmas. Maybe contradictory business decisions, or maybe the need to choose between two evils. […]
We, ourselves are the biggest exporters of problems in the organizations we work for
The great Spanish philosopher Jose Ortega y Gasset wrote about the early 20th Century Spanish society as being ‘led by […]
Don’t transplant or import a successful management model; reverse engineer it, then pause
There is a big difference between copying and reverse engineering. Many people in business wish they could copy the great […]
Defining ourselves by what we are against, does not advance the cause of the for
I have always been a bit wary of people who repeatedly define themselves by what they are against. It makes […]
The organization’s collective self-belief is often hidden. Leaders need to hear the unsaid.
Some organisations, or groups inside the organisation, suffer from lack of self belief. You could say weak self esteem. The […]
My Stockholm (airport) Syndrome
Arriving at the clean and clinical Stockholm airport, my pre-booked taxi is failing me. I have some time to spare […]
The ‘who-does-what’ and the ‘who-knows-what’ models of the organization, lead to different worlds.
If you had to build an organization from scratch, or re-design one, you would have options about some models to […]
Let’s elevate the confusion to a higher level
There are times when you get stuck in arguments. Discussions seem to go nowhere. You are running in circles and […]
Create inflection points when you don’t need one. It’s better than waiting for the inflection points to come to you.
Crisis are/constitute inflection points. Also M&A, extraordinary organic growth, relocations, and entering new markets. Keep adding. Pain is inevitable, misery […]
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