You are stuck when confronted with dilemmas. Maybe contradictory business decisions, or maybe the need to choose between two evils. […]
The great Spanish philosopher Jose Ortega y Gasset wrote about the early 20th Century Spanish society as being ‘led by […]
There is a big difference between copying and reverse engineering. Many people in business wish they could copy the great […]
I have always been a bit wary of people who repeatedly define themselves by what they are against. It makes […]
I am of course paraphrasing Mario Cuomo’s ‘You campaign in poetry; you govern in prose’. Cuomo (1932-2015) was an American […]
Some organisations, or groups inside the organisation, suffer from lack of self belief. You could say weak self esteem. The […]
If you had to build an organization from scratch, or re-design one, you would have options about some models to […]
Crisis are/constitute inflection points. Also M&A, extraordinary organic growth, relocations, and entering new markets. Keep adding. Pain is inevitable, misery […]
The traditional organization is, amongst other things, obsessed with closure. It despises ambiguity and puts a premium on the absolute […]
Nasim Taleb’s Antifragile book has this subtitle: ‘Things that gain from disorder’. This is a model for the new organization […]
There is a ‘meeting expectations’ cult in business. It has created its own concept of (customer) services: meet customer expectations, […]
The company is too big to change. We are too small to compete. It’s too early for a Leadership Development. […]
Surprise is a powerful strategy in its own right. Surprise means being ahead of the game, being further ahead than […]
The closest thing to designing and building an organization is the designing and building a house. You can build a […]
Amongst my clients I have a good representation of ‘regulated industries’ such as pharmaceuticals and financial services. I, myself, spent […]
You have bought a pair of very expensive tickets for a classical music concert but the traffic is horrible and […]
‘When the only thing you have is a hammer, everything looks like a nail’ If you have a predetermined view […]
The Business English language (yes, there is one) uses the word ‘accountability’ often associated to the word ‘taking’, as in […]
Continuing with thoughts on critical thinking…. ‘Begin at the beginning and go on till you come to the end; then […]
Meeting expectations, exceeding expectations and all that jazz! It’s often said that success equals performance minus expectations. Three comments on […]
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