May 2020

• In the organization, (behavioural) change is social. Or it isn’t.
• ‘Culture’ is a messy overstuffed supermarket. Behaviours create cultures. The rest is scaffolding.
• Top leadership role modelling is overrated.
• Forget robust and forget the tanks. It’s guerrilla and it’s gazelle/cheetah/falcon in the project team.
• We want the organizational flexibility of Lego. We recruit for the rigidity of a jigsaw
• If you are not in crisis, reboot. Declare inflection points. That’s readiness.
• Behaviours create culture, not the other way around.
• What if engaging employees were simply morally right? 
• The Saint Francis School of Management – ‘when necessary use words’.
• Demonising hierarchy is easy and politically correct but not terribly efficient.
• Stop announcing change. Change. Then announce that it’s happening.
• There is only one strategy test: what will you tell the children?
• The real readiness trick is behavioural. The rest is commentary.
• The slack advantage: ‘The minute the future becomes unpredictable, efficiency can become your enemy’.
• Readiness is the new capability (just don’t ask what for) and it has four drivers.
• “You never let a crisis go to waste”.
• The company that gets better and better after disruption, disorder or chaos.
• If you need to parachute in help, send builders, not problem solvers
• I want companies with Post Traumatic Strength Disorder. Untreated.