The traditional organization is, amongst other things, obsessed with closure. It despises ambiguity and puts a premium on the absolute […]
Einstein said, “I soon learned to scent out what was able to lead to fundamentals and to turn aside from […]
The concept of disruption in management has been applied to innovation before. A disruptive innovation is a technology, process or […]
There is a ‘meeting expectations’ cult in business. It has created its own concept of (customer) services: meet customer expectations, […]
The company is too big to change. We are too small to compete. It’s too early for a Leadership Development. […]
Surprise is a powerful strategy in its own right. Surprise means being ahead of the game, being further ahead than […]
The closest thing to designing and building an organization is the designing and building a house. You can build a […]
You have bought a pair of very expensive tickets for a classical music concert but the traffic is horrible and […]
Managers are good at messaging and communicating. OK, this is a benevolent assessment but let’s assume this. Also, OK at […]
This is scene one of ‘The Tragedy of Coriolanus’ by William Shakespeare. It says a lot to us. It’s easy […]
‘When the only thing you have is a hammer, everything looks like a nail’ If you have a predetermined view […]
Continuing with thoughts on critical thinking…. ‘Begin at the beginning and go on till you come to the end; then […]
Many of us spend quite a lot of our time in what we call ‘work’. The business day now has […]
The degree of comfort in discovering the roots of things, cannot be taken as proof of the truth. The best […]
We spend too much time seeking predictable answers. They are not necessarily bad. If I work with Peter, Paul and […]
To think out of the box, one has to recognise first that there is a box. Therefore one has to […]
Benchmarking is a rear-mirror strategy. It’s about catching up with something that has already happened. People who spend too much […]
If any of these are a good picture of your organization, you need to put ‘critical thinking’ into the water […]
Many years ago, I got into Decision Analysis at the hands of my good friend Larry Philips of the London […]
There are always people who ‘don’t get it’, are against cultural change efforts, do not support a programme, torpedo it, […]
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