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I shared yesterday three types of employees I want for the modern organization. Different characters on the payroll. If there is a payroll. These are the second trio:

4. Synthesizers

I suggest you stop hiring for analytical skills, salami cutting experts and extreme specialists of little bits. Whether it’s big data, small data or in between data, what we are lacking is people who can make sense, extract meaning, not who can read the parts and pontificate. We are seriously  short of synthesizers (not the keyboard things).  We don’t distinguish signal and noise any more. These people do exist, but are hard to find. Our education systems do not produce them.

5. Designers

Of ideas, departments, products, services, teams, campaigns, social movements, structures, networks, dialogues, conversations, processes, HR policies, strategy. Also buildings. It is a mentality. A way of seeing. Certainly not a commercialised process. At the cost of annoying friends and irritating people (I know that for a fact) I confess my inability to understand the glorified surge of ‘Design Thinking’. Believe me, I have tried.

6. Reinventors of wheels

Oh boy! How annoying may this be! How many times I have heard, we don’t need to reinvent the wheel. How many times I have used this expression myself. I have changed my mind. I think the wheel needs to be reinvented as a counter-epidemic of Cut-And-Paste. Cut-And-Paste ideas, presentations, off-the-shelf answers, the-ways-we-have-always-done-it, templates, SOPs, follow the process. I want people who can reinvent a wheel. Who can look at alternatives and reinventions. Who can come back and say, I have tried to reinvent that wheel, and, you know what, our wheel seems pretty good, so we should keep it.


Dr Leandro Herrero is the CEO and Chief Organization Architect of The Chalfont Project, an international firm of organizational architects. He is the pioneer of Viral ChangeTM, a people Mobilizing Platform, a methodology that delivers large scale behavioural and cultural change in organizations, which creates lasting capacity for changeability.
Dr Herrero is also an Executive Fellow at the Centre for the Future of Organization, Drucker School of Management. An international speaker, Dr Herrero is available for virtual speaking engagements on topics covered in his Daily Thoughts and his books, and can be reached at: The Chalfont Project.


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